A couple of weeks ago Sophie Meert and I represented These Days at the Web Analytics Congress in the Netherlands. This event was organised by Twinkle (the off- and online magazine specialised in e-shops and established by BBP (Beerens Business Press)), MarketingFacts and the local Web Analytics Association.
About 200 people attended some very interested presentations and cases, so we can agree that the event was a huge success.
Based on the number of people that attended this event, it shows that web analytics has really become a key element in the marketing optimization strategy of most companies in the Netherlands. Dutch companies are generally open for new technologies and strategies, but the local WAA has been quite active the last 2 years educating the market. So the efforts were worthwhile.
The agenda of the day looked very promising with Neil Mason and Avinash Kaushik as the 2 keynote speakers in the morning, and some interesting cases (Rabobank, Pioneer, Hotelspecials.nl, …) in the afternoon.
I already saw Neil and Avinash presenting a couple of times at some of the eMetrics Summits, but even so, you never get bored by the story they have to tell. And I took the opportunity to interview both of them in our serie about the web analytics market in Europe and the States. So come back soon!
Neil talked about his experiences through his years as a web analytics practioner and consultant. You can take a look at his presentation ‘From Web Analytics to ‘Marketing Optimisation’ and beyond!’ on the Web Analytics Congres website so I wont go too much in to details here, but he used a couple of interesting quotes:
- Web analytics is as the slogan of Buzz Lightyear: ‘To Infinity and Beyond‘
- Neil hates the term ‘web analytics’. It is too limited, as it’s about much more: it’s about insights, processes, marketing optimization.
- In a web analytics project 80% of the time is spend on the technological implementation and solving issues (in order ‘to get the right numbers right’), and only 20% on analysis and action. This should definitely be the other way around!
Avinash convinced the audience that you can already analyse a lot and optimize your marketing efforts in an efficient way by using FREE solutions!
In his presentation ‘Multiplicity: Be Massively Successful at Web Analytics 2.0′ he showed different very usefull tips & tricks to perfom the optimization, but the hard part is to execute a Multiplicity strategy that requires being smart about what tools you need for what job, and then be flexible.
I advice you all to go to Avinash’s blog Occam’s Razor and read the related post on this topic (that Avinash already started in November 2007).
Or you can also take a look at the video of Avinash’s presentation at the congress made by webanalisten.nl.
During the afternoon session, These Days presented as well. Together with René Nijhuis from Google, I presented one of our biggest Google Analytics cases, Pioneer Europe. In our presentation we proved that Google Analytics is not only for small companies, but if used wisely and with adequate support of web analytics experts, benefits of a freeware solution can be demonstrated also for larger companies.
We have implemented Google Analytics on 17 European country sites, the DJ Sounds blog and all brand and campaign communication. Each month These Days delivers 1 KPI dashboard per site (1 campaign dashboard per country will be delivered as from July) and 1 in-depth analysis documents, with recommendations included.
And as a result of using a professional freeware tool, Pioneer Europe can free up marketing budget for media and advertising campaigns instead.
Don’t hesitate to contact us if you want to learn more about the processes, analysis and action that we apply at Pioneer Europe.
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